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BS EN 13816:2002

Transportation. Logistics and services. Public passenger transport. Service quality definition, targeting and measurement

General Information

Status : Under Review
Standard Type: Main
Document No: BS EN 13816:2002
Document Year: 2002
Pages: 40
  • Section Volume:
  • GBM03 Vocabularies (GMB03)
  • ICS:
  • 01.040.03 Services. Company organization, management and quality. Administration. Transport. Sociology.
  • 03.220.01 Transport in general

Life Cycle

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BS EN 13816:2002
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