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ISO 32112:2025

Transaction assurance in E-commerce — Relevant factors of evaluation and selection of indicators

Standard Details

This document provides the description of relevant factors for evaluating E-commerce transactions, which can help in identifying indicators, evaluation toolkits and an approach for selection of indicators. This document focuses on E-commerce transaction assurance by providing the relevant factors of evaluations including quality of E-commerce transaction platforms and sites, quality of E-commerce transaction services, local external environments for E-commerce transactions and sustainability of E-commerce transactions. This document also explains the way to set up a set of E-commerce transaction evaluation indicators that enables monitoring and improvement of the quality of E-commerce transactions.

General Information

Status : Published
Standard Type: Main
Document No: ISO 32112:2025
Document Year: 2025
Pages: 19
Edition: 1
  • Section Volume:
  • ISO/TC 321. Transaction assurance in E-commerce
  • ICS:
  • 03.080.30 Services for consumers
  • 35.240.63 IT applications in trade *Including EDIFACT and e-commerce

Life Cycle

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ISO 32112:2025
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