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ISO 14785:2014

Tourist information offices — Tourist information and reception services — Requirements

Standard Details

ISO 14785:2014 establishes minimum quality requirements for services provided by tourist information offices (TIO) of any type and size, whether publicly or privately operated, in order to satisfy visitors' expectations.

General Information

Status : Published
Standard Type: Main
Document No: ISO 14785:2014
Document Year: 2014
Pages: 11
Edition: 1
  • Section Volume:
  • ISO/TC 228. Tourism and related services
  • ICS:
  • 03.080.30 Services for consumers
  • 03.200.01 Leisure and tourism in general *Including outdoor events management, tourist information offices, tourism services, hotels, etc.

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ISO 14785:2014
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