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ISO 13810:2022

Tourism and related services — Visits to industrial, natural, cultural and historical sites — Requirements and recommendations

Standard Details

This document establishes general requirements and recommendations for service providers that offer guided or self-guided visits in order to enable visitors to learn:

—    about the characteristics of the cultural, historical or natural value of a tourist site; or

—    how a service, an activity or a product is developed now or was developed in the past (i.e industrial tourism).

This document applies to tourist visits and related services, facilities, equipment and operations that can affect the quality and safety of the visit and/or the experience of the visitors.

This document does not apply to natural protected areas for which ISO 18065 applies, or to recognized museums.

General Information

Status : Published
Standard Type: Main
Document No: ISO 13810:2022
Document Year: 2022
Pages: 12
Edition: 2
  • Section Volume:
  • ISO/TC 228. Tourism and related services
  • ICS:
  • 03.080.30 Services for consumers
  • 03.200.01 Leisure and tourism in general *Including outdoor events management, tourist information offices, tourism services, hotels, etc.

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ISO 13810:2022
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