CAN/CSA-ISO 9000:16 (R2020)

CSA Preface This is the third edition of CAN/CSA-ISO 9000, Quality management systems — Fundamentals and vocabulary , which is an adoption without modification of the identically titled ISO (International Organization for Standardization) Standard 9000 (fourth edition, 2015-09-15). It supersedes the previous edition published in 2005 as CAN/CSA-ISO 9000 (adopted ISO 9000:2005). This Standard has been developed in compliance with Standards Council of Canada requirements for National Standards of Canada. It has been published as a National Standard of Canada by CSA Group. Scope This International Standard describes the fundamental concepts and principles of quality management which are universally applicable to the following: — organizations seeking sustained success through the implementation of a quality management system; — customers seeking confidence in an organization’s ability to consistently provide products and services conforming to their requirements; — organizations seeking confidence in their supply chain that product and service requirements will be met; — organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management; — organizations performing conformity assessments against the requirements of ISO 9001; — providers of training, assessment or advice in quality management; — developers of related standards. This International Standard specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.