ISO/IEC TS 30105-6:2021

Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 6: Guidelines on risk management

Standard Details

This document provides guidance on risk management practices for the IT enabled services-business process outsourcing (ITES-BPO) service provider for the outsourced business processes. It provides guidance for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving the risk management framework for the ITES-BPO services.

This document:

— covers IT enabled business processes that are outsourced;

— is applicable to the service provider;

— is applicable to all lifecycle processes of ITES-BPO;

— is not intended to cover IT services.

The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework and risk management process from an ITES-BPO perspective.

General Information

Status : Published

Standard Type: Main

Document No: ISO/IEC TS 30105-6:2021

Document Year: 2021

Pages: 18

Edition: 1

Section Volume:
ISO/IEC JTC 1/SC 40. IT service management and IT governance

ICS:
35.020 Information technology (IT) in general

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ISO/IEC TS 30105-6:2021

ISO/IEC TS 30105-6:2021

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