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IEEE 20000-1:2013

IEEE Standard - Adoption of ISO/IEC 20000-1:2011, Information technology -- Service management -- Part 1: Service management system requirements

Standard Details

ISO/IEC 20000-1:2011, a service management system (SMS) standard, is adopted by the IEEE in this standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The require

General Information

Status : ACTIVE
Standard Type: Main
Document No: IEEE 20000-1:2013
Document Year: 2013
Pages: 48

Life Cycle

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ACTIVE
IEEE 20000-1:2013
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