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Financial services — Personal Identification Number (PIN) management and security — Part 1: Basic principles and requirements for PINs in card-based systems
ISO 9564-1:2011 is applicable to the management of cardholder PINs for use as a means of cardholder verification in retail banking systems in, notably, automated teller machine (ATM) systems, point-of-sale (POS) terminals, automated fuel dispensers, vending machines, banking kiosks and PIN selection/change systems. It is applicable to issuer and interchange environments.
The provisions of ISO 9564-1:2011 are not intended to cover:
a) PIN management and security in environments where no persistent cryptographic relationship exists between the transaction-origination device and the acquirer, e.g. use of a browser for online shopping;
b) protection of the PIN against loss or intentional misuse by the customer;
c) privacy of non-PIN transaction data;
d) protection of transaction messages against alteration or substitution;
e) protection against replay of the PIN or transaction;
f) specific key management techniques;
g) offline PIN verification used in contactless devices;
h) requirements specifically associated with PIN management as it relates to multi-application functionality in integrated circuit (IC) cards.
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