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ISO 16355-1:2021

Application of statistical and related methods to new technology and product development process — Part 1: General principles and perspectives of quality function deployment (QFD)

Standard Details

This part of ISO 16355 describes the quality function deployment (QFD) process, its purpose, users, and tools. It does not provide requirements or guidelines for organizations to develop and systematically manage their policies, processes, and procedures in order to achieve specific objectives.

Users of this part of ISO 16355 will include all organization functions necessary to assure customer satisfaction, including business planning, marketing, sales, research and development (R&D), engineering, information technology (IT), manufacturing, procurement, quality, production, service, packaging and logistics, support, testing, regulatory, and other phases in hardware, software, service, and system organizations.

General Information

Status : Published
Standard Type: Main
Document No: ISO 16355-1:2021
Document Year: 2021
Pages: 61
Edition: 2
  • Section Volume:
  • ISO/TC 69/SC 8. Application of statistical and related methodology for new technology and product development
  • ICS:
  • 03.120.30 Application of statistical methods

Life Cycle

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ISO 16355-1:2021
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